Shipping policy
Orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed on Sundays or public holidays.
Shipping Time
Estimated delivery time is 5–10 business days after the order has been shipped. Delivery times may vary depending on the customer's location, courier service, weather, and other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the order is placed.
Order Tracking
Once your order has been shipped, tracking information may be provided through the contact details entered during checkout.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact us at mokestoree@gmail.com or WhatsApp +91 96452 16219. We will assist you in checking the shipment status.
Incorrect Address
Customers are responsible for providing the correct shipping address. If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee that the address can be changed after the order has been shipped.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible with photographs of the package and product so we can review the issue.
Contact Us
For any shipping-related questions, contact:
Email: mokestoree@gmail.com
WhatsApp: +91 96452 16219
Instagram: @melqis.com